Jennifer Zettl, DNP
Doctor of Nursing Practice
I am a recently graduated Doctor of Nursing Practice (DNP), trained as a family nurse practitioner. I have a special interest in natural women's health and am a certified FEMM practitioner. My background is 30 years of critical care experience to include cardiovascular ICU, trauma, and critical care air ambulance transport.
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As a Doctor of Nursing Practice, I am dedicated to providing quality care to patients. I have extensive experience in critical care, specifically in cardiovascular ICU, trauma, and critical care air ambulance transport. My special interest lies in natural women's health, and I am a certified FEMM practitioner.
Qualifications
DNP/FNP, BSN, RN
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Certifications
CCRN, CFRN, ACLS, PALS, BLS, NRP, TNATC, ICS100-800.
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Goals
To care for my community as a family nurse practitioner, meeting the healthcare needs of patients across the lifespan
Big Picture Goals
To become an established primary care provider in Custer or Hill City, SD
SKILLS & EXPERTISE
I have a wide range of clinical skills, including patient assessment, diagnosis, and treatment planning. I am proficient in electronic medical records and have experience in collaborating with multidisciplinary teams to provide optimal patient care. Additionally, I have excellent communication and interpersonal skills, which have been essential in building patient rapport and providing education to patients and their families.
WORK EXPERIENCE
2013 - Present
Air Methods Corporation (Community-Based Operations)
Senior Flight RN 2013-Present​​
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Critical care RN responsible for the safe air transport of patients during helicopter and fixed wing operations in partnership with Flight Medic and Pilot in Command. Includes both scene calls and interfacility transport.
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Black Hills Life Flight, Rapid City, SD 2022-present
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LifeSave Kupono, Kahului, HI 2021-2022
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Wyoming Life Flight, Casper, WY 2013-2021
1993-2013
Wyoming Medical Center, Casper, WY
Trauma Coordinator 2009-2013
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Coordinated the Performance Improvement and Patient Safety Program of the Trauma Services Department in accordance with State of Wyoming statutes and guided by standards of the American College of Surgeons.
ICU Clinical Team Leader 2006-2009
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Clinical supervision/staffing of a busy, medical-surgical ICU.
Cardiac Patient Educator/ICU Staff RN 1998-2000
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Half-time ICU staff RN, half-time cardiac education: pre-op and post-op patient education for CABG/Valve replacement/Cardiac Cath/MI patients.
ICU Staff RN 1994-2006
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Core team: cardiac, neuro, trauma, pediatric, and general ICU patients.
PCU Staff RN 1993-1994
Entry level RN, competent in critical care of Telemetry patients.
EDUCATION
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DNP/FNP University of Mary, Bismarck, ND, April 27, 2024
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BSN Augustana University, Sioux Falls, SD, Cum Laude, 1993
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Certified Flight Registered Nurse Certification, 2022-present
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Critical Care Registered Nurse Certification, 2005-present
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Current Certificates: Basic Life Support, Advanced Cardiac Life Support, Pediatric Advanced Life Support, Neonatal Resuscitation Program, Transport Nurse Advanced Trauma Course
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Flight Competency Training: Simulation Lab (annually), Cadaver Lab (annually),
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Ventilator Lab (quarterly), Intubation Lab (quarterly)
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Clinical Preceptor References
Dr. Monaleze Saini, MD
Kenda Huseby, DNP/FNP
Jenni Karp, DNP/FNP
Jocelyn Bergh, PA-C
Melissa Traub, CNP
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Additional references by request
KEY ACHIEVEMENTS
I am proud to have completed my Doctor of Nursing Practice degree and to have achieved certification as a FEMM practitioner. Additionally, I have received several awards for my excellence in patient care and have been recognized for my contributions to the field of nursing.
Professional Nursing Activities
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Presenter
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Presented a leadership poster during AACN’s National Teaching Institute, Anaheim, CA: May 2006
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Wyoming State Board of Nursing 2007-2010
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Appointed by Governor Dave Freudenthal for a three-year term, representing nurses in bedside, clinical practice. Served terms as Board President and Vice President. Member of Practice and Discipline Committees.
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National Council of State Boards of Nursing participant
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“Leadership as Regulation, The Pivotal Partnership” facilitated by Dr. Barbara Taylor, Chicago, IL. March 2009
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“Leadership and Legislation Conference: Learning from Lincoln” Springfield, IL. November 2009.
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Central Wyoming Chapter, AACN 2010-2013
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Founding member, Past Secretary and Past President of Wyoming’s only chapter of the American Association of Critical Care Nurses. Founding President and leader in supporting the practice of critical care nurses in Wyoming.
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Awards
Norman S. Holt Award for Nursing Excellence
Wyoming Medical Center, 2008
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Nurse in Washington Internship Scholarship Winner
AACN, March 2010
EVIDENCE OF GROWTH
Professional Level
NONPF Leadership Competencies 1 Through 7
1. Assumes complex and advanced leadership roles to initiate and guide change
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In my career I have always cared for critical care level patients, and the past eight years have been critical patients across the lifespan. This level of patient care requires a seasoned clinician capable of making autonomous decisions within the bounds of corporate patient care guidelines. My graduate education thus far has focused on expanding this career knowledge with advanced pathophysiology, assessment, pharmacology and leadership, further strengthening my ability to assume the complex role of nurse practitioner, leading a team in the primary care arena.
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2. Provides leadership to foster collaboration with multiple stakeholders (e.g., patients, community, integrated health care teams, and policy makers) to improve health care.
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Evidence Of Personal Progress Towards Competency. Critical care is a highly collaborative environment, with nursing, medicine, and ancillary professions sharing equal space at the table of patient care, with the physicians as the leader oftentimes looking to nursing to tell the story of the patient’s condition prior to addressing the plan of care. I developed an interprofessional collaboration project in 2006 titled “A Natural Bridge to True Collaboration” to help incoming first year medical residents get oriented to the ICU team and environment of care. This project grew out of a sensed mutual frustration between nursing and the family practice residency doctors over roles and responsibilities of nursing and medicine in the ICU setting. This project paired a resident with a nurse for a shift where the resident shadowed and learned how the ICU operates and what the nurse’s role and workflow are like. This helped facilitate an introduction to protocols, order sets, team dynamics, and sparked friendships that improved communication. This project was submitted and accepted for presentation at AACN’s annual National Teaching Institute as a poster presentation (Zettl et al., 2006). As the trauma coordinator, I unfortunately saw many examples of “what not to do” when outside physicians who called our facility to transfer a trauma patient were met with rudeness and condescension by some of our trauma surgeons. This behavior was documented by me and followed up on by our medical director in the peer review process.
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3. Demonstrates leadership that uses critical and reflective thinking. Doctoral prepared nurses think strategically and can organize complex organizational and policy changes (AACN, 2006).
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Evidence Of Personal Progress Towards Competency. I successfully lead Wyoming Medical Center through verification as a Level II Trauma Center by the American College of Surgeons (ACS) in 2012 as the Trauma Coordinator. This was a 3-year strategic process of identifying areas of needed improvement throughout the organization to meet the parameters for verification as set forth by the ACS, implementing process-improvement plans and evaluating outcomes to close the loop. I participated in several root-cause analysis processes on hospital-related morbidity and mortality incidents and organized the trauma physician peer review committee.
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4. Advocates for improved access, quality, and cost-effective health care.
Evidence Of Personal Progress Towards Competency. At the local level, I co-chaired the Trauma Committee and Trauma Peer Review Committee for four years at Wyoming Medical Center. I participated in writing several trauma-related policies, including the massive transfusion protocol and Tranexamic Acid protocol.
At the state level, I chaired the Regional Trauma Advisory Council which performed case review and process improvement between referring and receiving trauma centers. I served on the Wyoming State Board of Nursing for a 3-year term, including one year as President. This also included re-writing the Wyoming Nurse Practice Act and submitting it for public comment and approval by the Governor, attending annual meetings and education of the National Council of State Boards of Nursing, and participation in disciplinary hearings on license holders.
At the national level, I was a scholar of the Nurse in Washington Internship (NIWI) and participated in a week-long training that included meeting with my state’s Congressional delegation on Capitol Hill to discuss health care reform legislation (2010). In 2019 I represented our air ambulance company along with our governmental associates to Wyoming legislative committee meetings regarding proposed legislation that would affect reimbursement for air ambulance charges. I advocated for nurses by co-founding Wyoming’s first chapter of AACN, and we sponsored CCRN review courses and continuing education for RNs to receive continuing education units. I am a current AACN member and a member of the AANP.
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5. Advances practice through the development and implementation of innovations incorporating principles of change.
Evidence Of Personal Progress Towards Competency. While I served on the Wyoming State Board of Nursing, we identified a weakness in the statutes regarding discipline of an RN suspected of harming patients. I worked with the BON and the attorney for the BON to re-write the statute to include a provision for summary suspension of a license when patient safety was in jeopardy. I then took the proposed changes with me to lunch with a state senator and requested he sponsor the change during the legislative session. He agreed it was a good piece of lawmaking and introduced the bill on our behalf. It passed with a wide margin.
6. Communicates practice knowledge effectively both orally and in writing.
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Evidence Of Personal Progress Towards Competency. As stated previously, I lead continuous quality improvement processes in my role as a trauma coordinator. This involved meticulous recording of the proceedings of trauma committee and trauma peer review as well as verbal presentation of case reviews monthly. In my current role we are held to a high standard in documentation of patient care records, and each flight is peer reviewed for completeness and compliance with protocols. When a high-risk flight occurs, this frequently triggers a debrief and clinicians are expected to verbally defend clinical decisions as well as the documentation. This is a non-punitive process intended to correct mistakes and improve practice.
My formal DNP project at University of Mary achieved its goal to incorporate evidence-based fertility awareness based methodology curriculum into the Women's Health Curriculum in the University of Mary DNP/FNP program. This project is the first of its kind, incorporating a curriculum formally only used for medical school students at Georgetown University. A short synopsis of this presentation is included (HERE-see Compendium presentation attached)
7. Participates in professional organizations and activities that influence advanced practice nursing and/or health outcomes of a population focus (NONPF, 2012).
Evidence Of Personal Progress Towards Competency. Maintaining currency in practice is a constant but necessary challenge and requires commitment of our time and money. In my current practice, I maintain certifications in the following specialties: Basic Life Support, Advanced Cardiac Life Support, Pediatric Life Support, Neonatal Resuscitation Program, Transport Nurse Advanced Trauma Care, and Advanced Burn Life Support. I belong to the American Association of Critical Care Nurses and have maintained my Critical Care Registered Nurse (CCRN) certification since 2004. I joined the American Association of Nurse Practitioners in 2020. In 2022 I was successful in attaining my Critical Care Flight RN certification and also became a member of the Emergency Nurses Association.
HIGHLIGHTS
Doctoral Project
CONTACT
Phone
307-277-7268
Email
jzettlrn@gmail.com
Address
P.O. Box 417
Hill City, SD 57745
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